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Garden Ridge, TX · Mon–Fri 10–5:30 · Sat 10–2 Firearms ship to your FFL · Ammo & gear ship to your door 210-446-8138

Refund and Returns Policy

Last updated: 8/8/2026

All sales are final

Closeout, clearance, and bulk lot items are sold as-is and all sales are final. These items are priced well below market specifically because they are not returnable. This is stated on each affected product page and again at checkout.

We do not accept returns for:

Read the specifications before you order. If a spec is unclear or missing, call us at 210-446-8138 before buying. We would much rather answer a question than deal with a dispute.

What we will make right

We stand behind what we ship. Contact us within 10 days of delivery if:

In those cases we will replace the item, or refund it in full if a replacement is not available, including return shipping. Email FFL@alamobrass.com with your order number and photos.

Do not install, modify, or machine an item you believe is defective. Doing so voids the claim.

Order cancellation

You may cancel before your order ships. Email FFL@alamobrass.com or call 210-446-8138 as soon as possible. Once an order has shipped it cannot be cancelled.

Refund processing

Approved refunds are issued to the original payment method within [5–10] business days of approval. Depending on your bank, it may take an additional billing cycle to appear on your statement.

Chargebacks

If you have a problem with an order, contact us first. We answer the phone. A chargeback filed without contacting us costs us the item, the funds, and a dispute fee, and we will contest it with delivery confirmation and this policy.